Outsight Perspective™: Lead With Relationships

Outsight Perspective™: Lead With Relationships

Everyone in the Network is advising their clients to increase relationship-building activity. Relationships are what we crave most in times of uncertainty. Donor experience journey What do your donors experience when they interact with your organization? Are you...
10 Questions To Ask About Your Sales Process

10 Questions To Ask About Your Sales Process

In difficult markets it is even more important to understand our customers and build strong relationships. Here are some questions leaders should be asking about their sales process. The answers will help you identify what works, what kinds of customers are most...
Market Research Might Not Be the Luxury You Think It Is

Market Research Might Not Be the Luxury You Think It Is

While the world is in crisis and no one is sure what will happen next with the global economy, your customers’ priorities, needs, and motivations are changing by the minute. Whether you lead a consumer-facing or B2B organization, your customers are distracted by the...